How can I create a VIDAA account?
Creating a VIDAA account is easy. Simply create your account by clicking the Account icon on the VIDAA launcher and following your TV’s instructions. To create your VIDAA account via desktop, please visit https://my.vidaa.com.
Why should I create a VIDAA account?
Creating a VIDAA account will allow you to manage your apps and settings across various VIDAA devices. When enabled by the content partner, you can also use your VIDAA account to manage and pay for your subscriptions.
What should I do if my TV is not working?
Support is provided directly by the TV manufacturer (i.e., Hisense, Toshiba, Newsan, etc.). Please visit your TV manual or your TV manufacturer’s website for more information. How can I access voice control support? You can get support for the voice control feature on your TV by visiting https://voiceservice.vidaa.com.
Can I update my VIDAA software?
Yes. The easiest way to find and install the latest VIDAA software is to take the following steps on your TV: Select System Settings Click Support Go to System Upgrade Check Firmware Upgrade
What is a V account?
A V account (Formely VIDAA account) is your personal account within the HomeOS. It lets you manage apps, settings, and services on your TV in one place, and unlock additional features over time.