How can I access voice control support?
Visit https://voiceservice.vidaa.com for help with voice control features.
How will I discover new features after an update?
HomeOS provides hints and tips that appear as you explore new features after an update.
How do I check which version of HomeOS my TV is using?
Go to System Settings > Support > System Info > Version to see your software version.
What should I do if my TV is not working?
Your TV manufacturer provides support for all hardware and warranty issues. Visit your TV manual or manufacturer website for assistance.
Can I update my HomeOS software?
Yes. To check for updates, go to System Settings > Support > System Upgrade > Check Firmware Upgrade.
What is HomeOS?
HomeOS (formerly VIDAA OS) is the operating system that runs your TV. It keeps everything working smoothly and gives you easy access to apps, live TV, and helpful features.
Will my apps, subscriptions, or settings change?
No. All your apps, subscriptions, and settings remain the same and continue to work as before.
What happened to my VIDAA account?
Your existing VIDAA account has become a V account. Nothing has changed in how your account works, and no action is required from you.
Can I subscribe to content using my V account?
Yes. If supported by content partners, you can subscribe to content and services directly using your V account.
Why should I create a V account?
Creating a V account helps you personalize your TV experience, manage apps and settings across devices, and access supported services more easily.