What should I do if my TV is not working?
Support is provided directly by the TV manufacturer (i.e., Hisense, Toshiba, Newsan, etc.). Please visit your TV manual or your TV manufacturer’s website for more information. How can I access voice control support? You can get support for the voice control feature on your TV by visiting https://voiceservice.vidaa.com.
Can I update my VIDAA software?
Yes. The easiest way to find and install the latest VIDAA software is to take the following steps on your TV: Select System Settings Click Support Go to System Upgrade Check Firmware Upgrade
What is a V account?
A V account (Formely VIDAA account) is your personal account within the HomeOS. It lets you manage apps, settings, and services on your TV in one place, and unlock additional features over time.